Our Process

A structured approach to understanding sites, defining objectives and developing design recommendations.

Every project is different, but successful outcomes are rarely accidental.

They are typically the result of understanding the site, defining clear objectives and making informed decisions throughout the design process. While the scope and complexity of projects vary, the underlying approach remains consistent: recommendations should be based on evidence, not assumptions.

The process outlined below provides a framework for understanding opportunities and constraints, clarifying project goals and developing recommendations that respond appropriately to both.

Not every project requires every stage. Some clients require only a consultation or site diagnostic, while others proceed through a more comprehensive design process. The stages below illustrate how projects typically progress.

Discovery call

Are we a good fit for one another?

Every project begins with a Discovery Call.

This initial conversation provides an opportunity to discuss the project at a high level, understand your goals and determine whether Jasper Green is the right fit for the work being considered.

The discovery call also provides an opportunity to explain the process, discuss likely next steps and answer any questions about how the project may proceed.

The purpose of this stage is not to provide design recommendations. Instead, it is to establish whether the project is suitable for further investigation through a Site Diagnostic.

Site Diagnostic

What opportunities and constraints exist?

Every design project begins with a Site Diagnostic.

Understanding the physical realities of a site is fundamental to making informed design decisions. Before recommendations can be made, it is important to understand the opportunities, constraints and conditions that may influence the outcome.

The Site Diagnostic typically includes site measurements, photography, observations and analysis of factors such as access, sunlight, shade, privacy, existing vegetation, topography, drainage and other site-specific conditions. Depending on the site and project goals a Registered Land Survey, at an additional cost, may be required before the project can proceed.

The outcome is a structured assessment of the site’s opportunities and constraints, providing the foundation for all future recommendations.

Good decisions require good information. For this reason, the Site Diagnostic forms a non-negotiable part of the process.

Confirm project objectives

Have we correctly understood the project?

A successful solution requires more than understanding the site. It also requires a clear understanding of what the project is intended to achieve.

Following the Site Diagnostic, a Reverse Brief is prepared summarising our understanding of the project’s goals, priorities, functional requirements, opportunities and constraints. This document is presented for review and confirmation before subsequent work begins.

The purpose of the Reverse Brief is to establish a shared understanding of the project and ensure that important requirements have not been overlooked.

By confirming objectives early, it becomes easier to evaluate future decisions against an agreed set of priorities and reduce the likelihood of misunderstandings later in the process.

Develop recommendations

What is the most appropriate response to the site and project objectives?

Once the site has been analysed and project objectives confirmed, recommendations can be developed.

Recommendations are informed by the opportunities and constraints identified during the Site Diagnostic together with the goals established through the Reverse Brief. Rather than beginning with preconceived solutions, the process seeks to identify responses that are appropriate to the specific conditions of the site and the requirements of the project.

The objective is not to generate a collection of unrelated concepts for selection. The objective is to develop recommendations that provide the most appropriate balance between competing requirements and support the agreed project goals.

Refine and document

What information is required to move forward?

As recommendations are reviewed and discussed, additional detail can be developed and documented.

This stage may include refinement of layouts, planting strategies, material selections and other project-specific considerations. Feedback is incorporated where appropriate, and documentation is prepared to support future decision-making and implementation.

The focus remains on strengthening and clarifying the recommended direction rather than on generating alternative solutions.

Support implementation

How can the project intent be maintained during delivery?

Depending on the scope of the project, support may continue during implementation.

This may involve responding to questions, providing clarification, undertaking site visits or assisting with design-related decisions as conditions arise during construction.

The purpose of this stage is to help ensure that the original design intent is understood and maintained as the project moves from documentation into reality.